Services carried out by FlooringFirst UK are guaranteed by our Service Promise, so you can rest assured that in the highly unlikely case of us having failed to meet your expectations, we will re-do the job completely free of charge to the best possible results.
Our Service Promise applied to our work only and includes:
Uneven or smoothless floor surface finish
Solid floor damage caused by failure to check on humidity prior to installation
Gap filling comes with 1 month guarantee, since quality of work depends on the floor board wear, age, quality of previous repairs, while floor replacement is entirely to your discretion
We would like to advise that guarantee applicable to floor sealing is provided by the relative manufacturer and depends on the amount of daily foot traffic as follows:
Our one-component range of sealing products comes with 3 year guarantee in the case of bedrooms and rooms and light-traffic areas
Our one-component range of sealing products comes with 1 year guarantee in the case of hallways, landings and heavy-traffic areas
Our two-component range of sealing products comes with 2 year guarantee in the case of heavy-traffic areas
